Where Do You Find The Serial Code For Sims 3 If Bought Online Why Can't I Install Sims 3?

Why can't I install Sims 3? - where do you find the serial code for sims 3 if bought online

I sat down with EA support, and that's what I got:

Me: I Got the Sims 3 for the PC as a Christmas present. However, he breaks the hard drive in my computer. Is it possible for me to download the game files directly from your website on my computer? I am not financially to repair my computer or buying a new right now. I really want to play! Thank you for your time. =)

EA: I would like to inform you that if you have not registered the game online record with the game system and then download the digital version of the game at no cost through EA Download Manager by entering the serial number. Start the EA Download Manager, Download Manager Youree Register to download the game with the Serialcoder.

But I must say, unfortunately, that if you havealready saved your game, then you have to pay for the message.

I you have already registered my game on the computer, my parents, when we opened Christmas gifts. I was really excited to play and could not wait. But not far, and I am very good with the elimination of this computer game. If I understand the point and the authorization is successful, the game should not be able to install on my computer? The game will be able to run a copy on five different computers. The download works, but the installation is finished, after you accept the terms of use. EA Download Manager says it can be used to lose the game if I will be downloading my hard drive (which do not correspond with a hard drive). Why it does not work, and how can I find a solutionNo?

Who knows why I should buy a new copy, and someone knows how to fix this problem? If, as is likely, the problem is due to a technical error to be.